| Summary: | Specifically, five disciplines of performance excellence, when consistently applied to healthcare organizations, can save lives and protect patients from harm: Prepare for excellent performance through simulation, deliberate practice, and training. Apply proven offensive strategies that exhibit consistent, excellent individual and team performance. Minimize both individual and team errors through immediate feedback and coach interventions. Employ strong defensive strategies that effectively block the potential negative effects of errors, latent hazards, and emerging threats. Coach individuals and teams to achieve consistent, excellent performance in the first four disciplines. Zero preventable patient harm can be the norm, not the stretch goal, when the practices and action steps in this comprehensive resource are implemented. Five Disciplines for Zero Patient Harm provides an evidence-based guide for hospitals and healthcare systems to transform unsafe behaviors into safe behaviors and safe behaviors into safe habits. That's how high reliability happens.
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