Tourangeau, R., Conrad, F. G., & Couper, M. (2013). The science of web surveys. Oxford University Press.
Chicago Style (17th ed.) CitationTourangeau, Roger, Frederick G. Conrad, and Mick Couper. The Science of Web Surveys. New York: Oxford University Press, 2013.
MLA (8th ed.) CitationTourangeau, Roger, et al. The Science of Web Surveys. Oxford University Press, 2013.
Warning: These citations may not always be 100% accurate.