Bibliographic Details

Client-centered evaluation : new models for helping professionals / Martin Bloom, Preston A. Britner.

Author / Creator Bloom, Martin, 1934-
Imprint Boston : Allyn & Bacon, c2012.
Description xiii, 172 p. : ill. ; 24 cm.
Language English
Subject Social service -- Evaluation.
Evaluation research (Social action programs)
Evaluation research (Social action programs)
Social service -- Evaluation.
Format Print, Book
URL for this record
Other authors / contributors Britner, Preston A.
ISBN 9780205832583
Notes Includes bibliographical references and index.
Table of Contents:
  • Chapter 1. Introduction of Client-Centered Evaluation of Practice
  • A New Approach to Evaluating Practice
  • Case Study: Phillip, an obese 10-year-old boy with diabetes who just wants "to be like the other guys in my class"
  • Eight Steps in Evaluating Practice
  • Identify the client who defines the goals in the case
  • Select intermediary objectives and their specific targets
  • Identify evidence-based general practice from the literature and evaluation-informed specific practice from working with the client
  • Collect data in an on-going basis and plot data on graphs
  • Construct clear benchmarks to know when the results are (or are not) successful
  • Engage the client in determining if the client's goals have been attained during intervention
  • Introduce a maintenance phase in which the client is in complete control of the intervention on his/her own
  • Analyze patterns of data to coordinate with the client's statements
  • Chapter Summary
  • Chapter 2. Conceptualization: Naming What We See in the Client Situation
  • A Case Study as Introduction to Conceptualization: Ben and Kat (for Katherine) Washington
  • Goals: Described in terms of concepts, propositions, and theories
  • Objectives and Targets: the aims of our plans of action
  • Empirical Evidence as Bases of Plans of Action
  • Definitions, Operational and Conceptual: Agreeing on the terms of the plan of action
  • Chapter Summary
  • Part II. Measurement: Attaching Numbers to Waht we see in the Client Situation
  • Chapter 3. The Issues: Measurement Theory; Validity; Reliability; Error Messages; Sustainability
  • Measurement Theory: Connecting concepts to the client's reality
  • Validity
  • Face validity
  • Content validity
  • Criterion validity
  • Construct validity
  • Client validity
  • Reliability
  • Interobserver reliability
  • Test-retest reliability
  • Alternate-forms reliability
  • Internal consistency
  • Error Messages in Measurement
  • Time and Sustainability
  • Chapter Summary
  • Chapter 4. Graphing: the Basics; Exceptions to the Rules
  • Case Study: Rick Alverez and his "walking support group"
  • Graphing Basics: the Rules
  • Graphing Exceptions to the Rule
  • Using Graphs to Monitor Data and Interpret Outcomes
  • Chapter Summary
  • Chapter 5. Information Retrieval: Finding General Evidence-Based Practice Information
  • Case Study: Finding information on self-efficacy for Rick Alverez
  • Evidence-based General Practice and Information-informed Specific Practice
  • Chapter Summary
  • Chapter 6. Individualized Rating Scales (IRS) and Structured Logs
  • Introduction to Individualized Rating Scales (IRS): Nature and construction
  • Introduction to Structured Logs: Nature and construction
  • Case Study: Mr. and Mrs. Angus Ferguson and the issue of continuing care retirement communities
  • Chapter Summary
  • Chapter 7. Behavioral Observations
  • The Nature of Behaviors
  • Case Study: Evaluating the prevention of unwanted teenage pregnancy at a school health clinic using behavioral observations
  • Methods of Observing Behavior in Others: Principles of seeing
  • Chapter Summary
  • Chapter 8. Standardized Rating Scales
  • Case Study: Mrs. Cornelia Vanderveen, an older woman in need of protective care
  • My (MB) Experiences in Developing and Testing a Standardized Rating Scale: the Benjamin Rose Institute Protective Care Study
  • Selecting a Standardized Rating Scale for Your Specific Purposes
  • Administering and Scoring a Standardized Rating Scale
  • Advantages and Disadvantages of Standardized Rating Scales
  • Chapter Summary
  • Chapter 9. Qualitative Data in Single-System Designs: Self-Monitoring
  • The Place of Qualitative Information in a Quantitative World: Self-monitoring
  • The narrative approach
  • Positive psychology and the strengths perspective
  • A New Idea in Single-System Evaluation: Global assessment
  • Case Study: Problems for Ahmed Beddin, a religious man in a foreign culture
  • Chapter Summary
  • Chapter 10. Measurement Cautions
  • Case Study: Measuring outcomes in a women's support group
  • Unobtrusive and Non-reactive Measures
  • Archival records
  • Behavioral observations
  • Unobtrusive observations
  • Physical traces
  • Measuring the Impact of the Physical Environment on Client Concerns
  • Ethical Issues (Socio-cultural, Gender, Orientation, Status Issues)
  • Chapter Summary
  • Part III. Evaluation Basics: Baselines, Designs, Analyses, and Decision Making
  • Chapter 11. Baselining and the Beginning of Evaluated Practice
  • Case Study: Bullying in the school
  • Baselining: Great possibilities
  • Concurrent Baselining: Possibility fulfilled
  • Reconstructed Baseline: the best we can do under the circumstances
  • Patterns among Baselines in Multiple Graphs
  • A World without Baselines: the emperor's new clothes
  • Chapter Summary
  • Chapter 12. ABM Design
  • Purpose
  • On Your Mark
  • Some History of the Case Study
  • Logical Changes to Provide Scientific Grounds of Practice
  • Get Set
  • AB designs
  • Strengths of AB designs
  • Limitations of AB designs
  • Go: ABM designs
  • Case Study Using an ABM Design: Jesse, the runner
  • Chapter Summary
  • Chapter 13. Advanced Designs
  • Introduction to Simplicity in Talking about Complex Subjects
  • ABA Design
  • M added to ABA Design: the ABAM Design
  • ABAB and ABABM Designs
  • Multiple Baseline Designs
  • Multiple Baseline Designs with Maintenance Phases
  • The BAB and BABM Designs: Emergency designs
  • Other Advanced Designs
  • The changing intensity design
  • The alternating intervention design
  • Multiple target design, a fake advanced design: Careful, but keep using M
  • Chapter Summary
  • Chapter 14. Analysis of Data: A Systemic and Holistic Approach
  • Overview of Six Methods of Analysis
  • Method #1
  • Method #2
  • Method # 3
  • Method #4
  • Method #5
  • Method #6
  • Chapter Summary
  • Chapter 15. Decision Making
  • What is Decision Making?
  • Case Study: the family repercussions of military deployment
  • Chapter Summary