Internet, mail, and mixed-mode surveys : the tailored design method.

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Bibliographic Details
Author / Creator:Dillman, Don A., 1941-
Edition:3rd ed. / Don A. Dillman, Jolene D. Smyth and Leah Melani Christian.
Imprint:Hoboken, N.J. : Wiley & Sons, c2009.
Description:xii, 499 p. : ill. ; 25 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/7542975
Hidden Bibliographic Details
Other uniform titles:Smyth, Jolene D.
Christian, Leah Melani.
Dillman, Don A., 1941- Mail and internet surveys.
ISBN:9780471698685 (cloth)
0471698687 (cloth)
Notes:Rev. ed. of: Mail and internet surveys / Don A. Dillman. 2nd ed. c2007.
Includes bibliographical references (p. 458-475) and index.

MARC

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505 0 |a Turbulent times for survey research -- The tailored design method -- Coverage and sampling -- The basics of crafting good questions -- Constructing open- and closed-ended questions -- From questions to a questionnaire -- Implementation procedures -- When more than one survey mode is needed -- Longitudinal and internet panel surveys -- Customer feedback surveys and alternative delivery technologies -- Effects of sponsorship and the data collection organization -- Surveying businesses and other establishments -- Dealing with uncertainty. 
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