APA (7th ed.) Citation

Katz, W. A., & Fraley, R. A. (1982). Reference services administration & management. Haworth Press.

Chicago Style (17th ed.) Citation

Katz, William A., and Ruth A. Fraley. Reference Services Administration & Management. New York: Haworth Press, 1982.

MLA (8th ed.) Citation

Katz, William A., and Ruth A. Fraley. Reference Services Administration & Management. Haworth Press, 1982.