Reforming human services : change through participation /
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Author / Creator: | Toch, Hans. |
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Imprint: | Beverly Hills : Sage Publications, c1982. |
Description: | 272 p. ; 23 cm. |
Language: | English |
Series: | Sage library of social research. v. 142 |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/502577 |
Table of Contents:
- Part 1. The Problem
- Definition of the Problem
- Alienation and Burnout
- Shape of the Work Problem
- Cynicism: The Human Equation
- Part 2. The Prospect
- The Notion of "Job Enrichment": From Chores to Challenges
- Job Enrichment in the Human Services
- The Notion of "Quality of Work Life": Humanizing the Assembly Line
- Humanizing Client Assembly Lines
- Part 3. The Prescription
- The Notion of Participation
- Participation and Change
- Receptivity to Change
- Research, Action and Action Research
- Part 4. The Demonstration
- Grass-Roots Management
- The New York Prison Survey
- The Correction Officer Teams
- Team Proposals
- From Cup to Lip: Implementation of Proposals
- Epilogue: Where Do We Go From Here?