Consulting to family businesses : a practical guide to contracting, assessment, and implementation /
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Author / Creator: | Hilburt-Davis, Jane. |
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Imprint: | San Francisco, CA : Jossey-Bass, c2003. |
Description: | xvii, 270 p. : ill. ; 24 cm. |
Language: | English |
Series: | The practicing organization development series Practicing organization development series. |
Subject: | Family-owned business enterprises -- Management -- Handbooks, manuals, etc. Business consultants -- Handbooks, manuals, etc. Business consultants. Family-owned business enterprises -- Management. Handbooks and manuals. |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4861696 |
Table of Contents:
- List of Figures, Tables, and Exhibits
- Acknowledgments
- Preface
- Part 1. The Family Business System
- 1.. Why Family Business Consulting?
- What Is a Family Business?
- Family Firm Systems
- Family Business Consulting
- The Development of the Field
- 2.. Characteristics of "Healthy" Family Businesses
- Healthy Family Businesses
- Unhealthy Family Enterprises
- Strengths and Weaknesses
- Part 2. Consulting to Family Businesses
- 3.. Contracting and Assessment
- The Consulting Process
- First Contact
- Chemistry Meeting
- Proposal/Engagement Letter/Contract
- Assessment and Diagnosis
- Are We There Yet?
- 4.. Feedback and Planning
- Feedback and Action Planning
- Creating New Solutions
- Planning Ahead: After the Feedback Session
- Additional Tips for a Feedback Meeting
- Dealing with Conflicts
- 5.. Intervening in Family Firms
- Intervening in Family Firms
- Implementation Phase of the Action Research Model
- The Intervention Grid
- Resistance
- Types of Interventions
- Family Dynamics Issues
- Guidelines for Interventions
- 6.. Helping Family Firms Make Developmental Transitions
- Developmental Stages and Tasks
- Transitional Dynamics
- Assessing the Client's Abilities to Work Through Developmental Stages
- Guidelines for Consultants
- Implications for Practice
- Part 3. The Family Business Consultant
- 7.. Skills and Ethics of the Family Business Consultant
- Self-Assessment
- Knowledge and Skills Required
- Multidisciplinary Teams
- Fees
- Ethical Issues
- 8.. Special Situations and Challenges
- Copreneurs
- Emotions
- Addictions
- Gender Issues
- Nonfamily Managers
- Family Office/Family Foundations
- Ethnicity
- 9.. The Rewards and Challenges of Consulting to Family Businesses
- Afterword
- References
- About the Series
- Statement of the Board
- Afterword to the Series
- About the Editors
- About the Authors
- Index