Customer-driven IT : how users are shaping technology industry growth /

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Bibliographic Details
Author / Creator:Moschella, David C.
Imprint:Boston, Mass. : Harvard Business School Press, c2003.
Description:xx, 251 p. : ill. ; 25 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/4827417
Hidden Bibliographic Details
ISBN:1578518652 (acid-free paper)
Notes:Includes bibliographical references (p. 239-243) and index.

MARC

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504 |a Includes bibliographical references (p. 239-243) and index. 
505 0 0 |t Introduction: The Evolution of an Idea --  |g 1.  |t Computers Have Always Been Difficult --  |g 2.  |t Learning from a Supplier-Driven IT Industry, 1950-2000 --  |g 3.  |t Envisioning a Customer-Driven Industry --  |g 4.  |t When Customers Have Taken the Lead --  |g 5.  |t Business Attitudes and Resources --  |g 6.  |t Web Services and Semantic Applications --  |g 7.  |t Where Business Leadership Is Needed --  |g 8.  |t The Emerging e-Learning Value Chain --  |g 9.  |t Consumers and Communities --  |g 10.  |t Government As a Source of IT Industry Value --  |g 11.  |t Implications for IT Suppliers and Customers. 
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