Social work skills demonstrated : beginning direct practice /

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Bibliographic Details
Author / Creator:Sevel, Judith.
Imprint:Boston, Mass. : Allyn & Bacon, c1999.
Description:1 computer optical disk : sd., col. ; 4 3/4 in. + 1 student guide (xi, 168 p. : ill. ; 24 cm.)
Language:English
Subject:Social service -- Methodology -- Software.
Social case work -- Methodology -- Software.
Interviewing -- Methodology -- Software.
Social service -- Methodology.
Social case work -- Methodology.
Interviewing -- Methodology.
Interviewing -- Methodology.
Social case work -- Methodology.
Social service -- Methodology.
CD-ROMs.
Software.
Format: Unknown
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/4509828
Hidden Bibliographic Details
Other title:Student guide and workbook for Social work skills demonstrated: beginning direct practice CD-ROM.
Other authors / contributors:Madrigal, Cesar.
Cummins, Linda.
Pedrick, Laura.
Schmidt, Thomas.
ISBN:0205294553
Notes:Title from title screen.
Accompanying student guide has title: Student guide and workbook for Social work skills demonstrated : beginning direct practice CD-ROM.
Television production: Thomas Schmidt, producer-director.
James Ballard, Karen Edwards, Jennifer Griffin, Deborah Hermelee, Alan Kopischke, Antonio Polk.
System requirements for PC platform: Minimum: 486/120 Mhz CPU; 16 Mb RAM; Windows 95 or NT; VGA/256 color video card; 8 bit sound card; CD-ROM drive (2X). Recommended: Pentium 166 CPU; 32 Mb RAM; Windows 95 or NT; VGA/16 bit color video card; 16 bit sound card; CD-ROM drive (4X).
System requirements for Macintosh platform: Minimum: PPC or 68040 CPU; 8 Mb RAM; System 7.x; VGA/256 colors video card; CD-ROM drive (2X). Recommended: Power PC CPU; 16 Mb RAM; System 8.x; VGA/1000's colors video card; CD-ROM drive (4X).
Summary:Video clips are used to demonstrate various techniques used in social work interviews. Text definitions of terms, text synopses of the situations used in the video clips, and a self-paced quiz are also provided in the program. The student guide includes background information on social work techniques, examples, and exercises.
Table of Contents:
  • 1. An Introduction to Social Work and the Helping Process
  • Defining Social Work
  • The Helping Process
  • Social Worker Roles
  • 2. Values and Ethics in Social Work
  • Social Work Mission
  • Social Work Values
  • Self-Determination
  • Empowerment
  • Inherent Worth and Dignity
  • Confidentiality
  • Social Work Ethics
  • Ethical Dilemmas
  • Conclusion
  • 3. Social Work Practice and Theory
  • Systems Theory
  • Ecological Perspective
  • Life Model of Social Work Practice
  • Person-in-Environment (PIE) Assessment and Classification System
  • Strengths Perspective
  • Empowerment-Based Practice Model
  • 4. The Cultural Context of Practice: Using Interviewing Skills Effectively
  • Self-Awareness
  • Evolving Self-Awareness
  • Cross-Cultural Knowledge
  • Cross Cultural Skills
  • Conclusion
  • 5. The Engagement Process
  • The Professional Relationship
  • Getting Down the Basics: Know Yourself
  • Confidentiality
  • Preparing for the First Meeting
  • The First Face-to-Face Meeting with the Client
  • Home Visits
  • Signs of Successful Client Engagement
  • Conclusion
  • 6. Social Work Skills
  • Interviewing Skills
  • Lead-in Responses
  • Paraphrasing
  • Reflection of Feeling
  • Open-Ended Questions
  • Closed-Ended Questions
  • Clarification
  • Summarization
  • Information Giving
  • Confrontation
  • Interpretation
  • Attending Behaviors
  • Integrating Social Work Skills and Attending
  • Behaviors
  • Conclusion
  • 7. Pitfalls
  • Detecting Mistakes
  • The Pitfalls
  • Advice Giving
  • Inappropriate Use of Humor
  • Interrupting the Client and Abrupt Transitions
  • Inappropriate and Irrelevant Questions
  • Judgmental Response
  • Inappropriate Social Worker Self-Disclosure
  • Premature Confrontation
  • Overwhelming the Client with Too Much or Irrelevant Information
  • Premature Problem Solving
  • Offering False Assurance/Minimizing the Problem
  • Learning from Mistakes
  • Conclusion
  • Workbook
  • Social Work Skills
  • Paraphrasing
  • Reflection of Feeling
  • Open-Ended Questions
  • Closed-Ended Questions
  • Clarification
  • Summarization
  • Information Giving
  • Confrontation
  • Interpretation
  • Pitfalls