Practice evaluation for the 21st century /
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Author / Creator: | Nugent, William R. |
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Imprint: | Belmont, Calif. : Brooks/Cole-Thomson Learning, c2001. |
Description: | xvii, 478 p. : ill. ; 24 cm. |
Language: | English |
Subject: | Social service -- Evaluation. Social service -- Data processing. Evaluation research (Social action programs) Evaluation research (Social action programs) Social service -- Data processing. Social service -- Evaluation. |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/4450212 |
Table of Contents:
- Preface
- A Simple Monitoring Design
- 7. Integrating Single-Case and Group-Comparison Designs for Evaluating Practice
- Advantages of Integrated Designs
- A Conceptual Link Between Single-Case and Group Designs
- Direct Replication
- Systematic Replication
- Clinical Replication
- Linking Single-Case and Group Designs
- General Procedures for Integrating Single-Case and Group Methods
- Hypothetical Examples of Integrated Designs
- Hypothetical Example Number One
- Scientist and Practitioner
- Hypothetical Example Number Two
- Examples from the Literature
- Illustrative Example Number One
- Illustrative Example Number Two
- Illustrative Example Number Three
- 8. Analyzing Aggregated Single-Case Data
- Graphical Methods
- The Graphic Representation of Aggregated Data
- Making Distinctions Between Client Groups
- Comparing Different Context Variables
- Practitioner Role
- Statistical Methods
- Additional Statistical Aids
- More Advanced Statistics
- A Simple Example
- Summary
- 9. Quality Management: Process and Outcome
- The Emergence of Managed Care
- The Spread of Managed Care to Mental Health Services
- The Role of Quality Management in Managed Care
- Utilization Management
- Scientist Role
- The Role of EPM in Quality and Utilization Management
- Example of Empirical Practice Model in Quality Management Process
- Part II. Measurement Tools
- 10. The Role of Measurement in Practice
- The Nature of Measurement
- Measurement Defined
- Levels of Measurement
- The Functions of Measurement
- The Axioms of Treatment
- Redefining Description
- Role Dependency in Science and Practice
- Enhancing Precision
- Facilitating Practice Decisions
- Improving Information Feedback
- Ensuring Legal Accountability
- Attitudes About Measurement
- Characteristics of Good Measures
- Reliability
- Validity
- Summary
- 11. A Sampler of Short-Form Measures for Use in Practice
- The Role of Feedback
- The CASS Scales
- Personal Adjustment Issues
- Clinical Anxiety Scale
- Generalized Contentment Scale
- Index of Alcohol Involvement
- Index of Clinical Stress
- Index of Drug Involvement
- Index of Homophobia
- Index of Peer Relations
- Index of Self-Esteem
- Feedback: An Illustration
- Sexual Attitude Scale
- Dyadic Relationship Issues
- Index of Marital Satisfaction
- Index of Sexual Satisfaction
- Non-physical Abuse of Partner Scale
- Partner Abuse Scale: Non-physical
- Physical Abuse of Partner Scale
- Partner Abuse Scale: Physical
- Family Adjustment Issues
- Child's Attitude Toward Father
- The Promise of the EPM
- Child's Attitude Toward Mother
- Index of Parental Attitudes
- Index of Brother Relations
- Index of Sister Relations
- Index of Family Relations
- Organizational Assessment Issues
- Client Satisfaction Inventory
- Index of Job Satisfaction
- Index of Managerial Effectiveness
- Index of Sexual Harassment
- The EPM for Everyone
- Summary
- 12. Administering, Scoring, and Interpreting the Short-Form Scales
- Structure and Scoring
- Interpreting the Short-Form Scale Scores
- Administering the Scales
- Present the Scales with Confidence
- Be Familiar with Scale Performance
- Explain the Purpose of the Scales
- Avoid Excessive Administration
- Check Out Inconsistent Responses
- A Human Problem Theory
- Consider Social Desirability, Demand Characteristics, and Misleading Responses
- 13. Multidimensional Assessment Tools
- The Multi-Problem Screening Inventory (MPSI)
- The MPSI Items
- The MPSI Subscale Scores
- The MPSI Subscales
- Psychometric Characteristics of Subscale Scores
- The Family Assessment Screening Inventory (FASI)
- The FASI Items and Subscale Scores
- Psychometric Characteristics of FASI Subscale Scores
- 1. Introduction
- The Role of Measurement
- 14. Administering, Scoring, and Interpreting the MPSI and FASI
- Administering the MPSI and FASI
- General Guidelines
- The Nonapplicability of Some Subscales
- Two Administration Models
- Scoring the MPSI and the FASI
- Interpreting the MPSI Subscale and FASI Subscale Scores
- Interpreting the MPSI and FASI Score Profiles
- 15. Questions About Using Assessment Scales
- How to Select and Use the Scales
- Computers and the Empirical Practice Model
- Screening and Diagnostic Applications
- Using Scales with Children and Special Populations
- Interpreting and Using Scale Scores
- Interpreting Changes in Client Scores
- Client Reactions and Responses
- Dependability of Client Responses
- Using Scales for Training and Supervision
- Administrative and Logistical Questions
- Research and Technical Questions
- Summary
- Part I. Using Single-Case Time-Series Designs
- 16. Developing One's Own Measurement Scales
- Conceptual Fundamentals
- Ways of Measuring Client's Problems
- Classifying Measurement Tools
- Standardized Scales
- Items
- The Development of Standardized Summated Scales
- The Scale Blueprint
- Item Development
- Initial Review of Items
- 2. Designing for Effectiveness-Oriented Practice
- Content Validity
- Pilot Test and Item Analysis
- Reliability and Validity Studies
- Client-Specific Measures: Self-Anchored Scales
- Summary
- Part III. The Cass Software
- 17. Acquiring and Installing the CASS Software on a PC or LAN
- The Role of CASS in Practice
- Acquiring a Copy of CASS
- Hardware and Software Requirements for CASS
- A Basic Evaluation Typology
- Installing CASS on a Personal Computer
- Installing CASS from Diskettes
- Installing CASS from the Web
- Where Things Are Stored
- Changing the Default Installation Parameters
- Loading the Share.exe Program
- Installing CASS on a Network
- Calling Up and Using the Software
- Free CASS Updates
- Next Steps
- The Role of Goals, Objectives, and Activities
- 18. Using CASS in Practice
- Setting Up the CASS Software
- Change the UserID and Password
- Install the Service Codes
- Client Records and Service Periods
- A First Tour of CASS
- Conducting a First Case Review
- Reviewing a Caseload
- Learning About the Tool Bar
- Ending the First Quick Tour of CASS
- Program Goals
- Working with Case Notes
- Creating a Case Note Template
- Naming Each Case Note
- Dating Case Notes
- Keeping Case Notes Brief
- Writing "To Do" Notes
- Case Note Accountability
- Editing Case Notes
- Case Note Limitations
- Task Management
- Program Objectives
- Quality Assurance Monitoring and Managed Care
- Goal Attainment and Task Completion Scaling
- Making the Most of Task Management
- Defining Treatment/Service Delivery
- Developing New Conceptual Tools
- Understanding and Reducing Risks
- Client Assessment and Progress Monitoring
- Initial Assessment
- Final Assessment
- Interim Assessment
- Practice Objectives
- Problem Monitoring with Short-Form Scales
- Seeing Real Change
- Measurement as a Central Practice Task
- Summary
- 19. Making CAAP Available to Clients
- Calling Up CAAP
- Learning the CAAP Ropes
- Training Clients
- Training Receptionists
- Using CAAP on a Personal Computer
- Practice Activities
- Installing a Network
- Using Two Independent Computers
- Summary
- 20. The Manager's Use of CASS
- Standardizing Practice
- Managing Service Codes
- Helping with Program Evaluation
- The CASS Utility Kit
- The CASS Program Evaluator
- Managing the CASS Software
- Overcoming Bad Vibes
- Relationship Between Goals, Objectives, and Activities
- Managing Passwords
- 21. Concluding Remarks
- Practice Evaluation Themes and Future Directions
- The Integration of Practice and Evaluation
- Managed Care and Quality Management
- The Role of Technology
- The Impact of Consumerism
- New Models of Professional Practice
- Summary
- Appendix A. Some Technical Details
- The Role of Information in Human Services
- Appendix B. Sample Copies of the CASS Scales
- Appendix C. Training and Practice Exercises
- References and Suggested Readings
- Index
- Final Thoughts About Collecting Practice Evaluation Information
- Summary
- 3. N = 1 Designs in Science and Practice
- Social Work as Science and Practice
- N = 1 Designs as Tools to Do and Enhance Practice
- The Nature of Science Versus the Nature of Practice
- Using N = 1 Designs to Conduct and Enhance Social Work Practice
- Intake and Engagement
- Accountability and Effectiveness
- Data Collection and Assessment
- Planning and Contracting
- Intervention and Monitoring
- Termination and Evaluation
- Summary
- 4. Monitoring and Evaluating Clinical Practice
- The Nature of Monitoring Clinical Practice
- The Single-System Framework
- Deciding Upon Measurable Client Objectives
- Selecting Appropriate Measures
- Two Definitions of Effectiveness
- Collecting Data Over Time
- Graphing a Single-System Design
- Phases and Baselining
- The Concept of Phases
- The Concept of Baselining
- Basic Monitoring Designs
- The B Design
- The BC and BCD Designs
- The AB Design
- Summary
- Three Definitions of Accountability
- 5. Designs to Evaluate Practice
- The Nature of Evaluating Practice
- Establishing Causality Using Single-System Designs
- Threats to Internal Validity
- Threats to External Validity
- Basic Evaluation Designs
- The ABA Design
- The ABAB Design
- The BAB Design
- The BCBC Design
- The Fundamental Equation of the Empirical Practice Model
- The Multiple Baseline Design
- Summary
- 6. The Analysis of Single-Case Design Data
- Visual Analysis and Statistical Analysis Procedures
- Characteristics of Single-Case Design Data: Definitions and Representations
- Level
- Mean
- Trend
- Variability
- Background Variability
- Cost Benefit Analysis
- Overlap
- Between Phase Change
- Change in Level and Mean
- Change in Trend
- Change in Variability
- Assessing Between Phase Change
- Latency of Change
- Permanent Versus Temporary Change
- Illustrative Visual Analyses
- Illustrative Analysis Number One
- Empirical Practice Model
- Illustrative Analysis Number Two
- Illustrative Analysis Number Three
- Illustrative Analysis Number Four
- Illustrative Analysis Number Five
- Illustrative Analysis Number Six
- Illustrative Analysis Number Seven
- Illustrative Analysis Number Eight
- Illustrative Analysis Number Nine
- Illustrative Analysis Number Ten
- Examples from the Literature