Handbook of services marketing & management /

Handbook of services marketing & management /

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Bibliographic Details
Imprint:	Thousand Oaks, [Calif.] : Sage Publications, c2000.
Description:	ix, 521 p. : ill. ; 26 cm.
Language:	English
Subject:	Service industries -- Marketing. Service industries -- Management. Customer services -- Marketing. Customer services -- Management. Customer services -- Management. Customer services -- Marketing. Service industries -- Management. Service industries -- Marketing.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/4131531

Hidden Bibliographic Details
Other authors / contributors:	Swartz, Teresa A. Iacobucci, Dawn.
ISBN:	0761916113 (acid-free paper) 0761916121 (pbk. : acid-free paper)
Notes:	Includes bibliographical references and indexes.

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Call Number:	HD9980.5 .H36 2000
c.1	Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian