| Summary: | What makes training so important? What is the value of developing a training policy? What might a training policy include? This guide presents an overview of how to manage the training and development of all staff who work in library and information services. It covers any training, development or education to which organizations might allocate resources. A systematic approach to identifying training needs, meeting them and evaluating training is suggested and practical guidance given on how to undertake each part of the training cycle. Should training be on or off the job? Internal or external? Use internal or external trainers? Thought is also given to such considerations as how to choose an external course or facilitator.
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