Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing /
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Author / Creator: | Bowen, David Earl |
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Edition: | 1st ed. |
Imprint: | San Francisco : Jossey-Bass, 1990. |
Description: | xxviii, 414 p. : ill. ; 24 cm. |
Language: | English |
Series: | Jossey-Bass management series |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/1144504 |
Regenstein, Bookstacks
Call Number: |
HD9980.5.B680 1990
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c.1 | Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian |