Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing /

Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing /

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Bibliographic Details
Author / Creator:	Bowen, David Earl
Edition:	1st ed.
Imprint:	San Francisco : Jossey-Bass, 1990.
Description:	xxviii, 414 p. : ill. ; 24 cm.
Language:	English
Series:	Jossey-Bass management series
Subject:	Service industries -- Management Service industries -- Management.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/1144504

Hidden Bibliographic Details
Other authors / contributors:	Chase, Richard B. Cummings, Thomas G.
ISBN:	1555422225
Notes:	Includes bibliographical references and indexes.

Regenstein, Bookstacks

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Holdings details from Regenstein, Bookstacks
Call Number:	HD9980.5.B680 1990
c.1	Available Loan period: standard loan Scan and Deliver Request for Pickup Need help? - Ask a Librarian