Collaborative innovation : how clients and service providers can work by design to achieve it /

Innovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating value for an organization. But how can innovation be consistently achieved in the context of a client-service provider relationship? This publication provides a...

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Bibliographic Details
Author / Creator:Morgan, Tony, author.
Edition:First edition.
Imprint:New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2017.
Description:1 online resource (147 pages)
Language:English
Series:Service systems and innovations in business and society collection, 2326-2699
Service systems and innovations in business and society collection.
Subject:Technological innovations -- Employee participation.
Service industries.
Service industries.
Technological innovations -- Employee participation.
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/11386285
Hidden Bibliographic Details
ISBN:9781631576324
9781631576317
Notes:Includes index.
Access restricted to authorized users and institutions.
Also available in print.
System requirements: Adobe Acrobat reader.
Title from PDF title page (viewed on March 9, 2017).
Summary:Innovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating value for an organization. But how can innovation be consistently achieved in the context of a client-service provider relationship? This publication provides a practical framework, with clear supporting recommendations, for clients and service providers to work together to overcome challenges and successfully manage, develop, and deliver innovation as a key part of their ongoing service relationship. Real-world experience, guidance, and examples are provided to assist and enable organizations to gain additional value with their service partners through delivery of innovation by design rather than by accident. Although targeted at service relationships between clients and external service providers, the content and recommendations are equally applicable and relevant for enterprises driving innovation internally or as part of a wider ecosystem.
Other form:Print version: 9781631576317