Hidden Bibliographic Details
| Varying Form of Title: | Organizational responses to technological opportunities & market imperatives
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| Other authors / contributors: | Tidd, Joseph, 1960-
Hull, Frank.
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| ISBN: | 9781848161306
1848161301
1860943675
9781860943676
1281865915
9781281865915
9786611865917
6611865918
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| Notes: | Includes bibliographical references (pages 391-427) and index.
English.
Print version record.
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| Summary: | In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understood. Most research and management prescriptions have been based on the experience of manufacturing and high technology sectors. There is a clear need to distinguish which, if any, of what we know about managing innovation in manufacturing is applicable to services, what must be adapted, and what is.
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| Other form: | Print version: Service innovation. London : Imperial College Press, ©2003 1860943675 9781860943676
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