Hidden Bibliographic Details
| Other authors / contributors: | Holtzblatt, Karen.
|
|---|
| ISBN: | 9780080503042
0080503047
1558604111
9781558604117
1280582596
9781280582592
9786613612373
6613612375
|
|---|
| Notes: | Includes bibliographical references (pages 449-457) and index.
English.
|
|---|
| Summary: | This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations. This is a practical, hands-on guide for anyone trying to design systems that reflect the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design products and internal systems. In this book, you'll find the underlying principles of the method and how to apply them to diff.
|
|---|
| Other form: | Print version: Beyer, Hugh. Contextual design. San Francisco, Calif. : Morgan Kaufmann, ©1998
|
|---|
