Cross-cultural management and quality performance : Chinese construction firms in Nigeria /

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Bibliographic Details
Author / Creator:Babatunde, Yomi, author.
Imprint:Singapore : Springer, [2015]
©2015
Description:1 online resource (xix, 462 pages) : illustrations (some color)
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/11091230
Hidden Bibliographic Details
Other authors / contributors:Low, Sui Pheng, author.
ISBN:9789812873620
9812873627
9789812873613
9812873619 (print)
9789812873613 (print)
Notes:Includes bibliographical references.
Online resource; title from PDF title page (SpringerLink, viewed January 27, 2015).
Summary:This book explores China?s global competitiveness in the building of infrastructures with a particular interest in the resource-rich African countries. The book begins with a comprehensive literature review on total quality management (TQM) and national culture, followed by reviews of the construction industries in China and Nigeria. This provides better understanding of the linkages between TQM, based on the International Organization for Standardization?s ISO 9000 quality management systems (QMS), and national culture, based on Emeritus Professor Geert Hofstede?s national cultural dimensions. Premised on the culture-specificity and bi-directionality relationships between TQM and national culture, this book investigates the construction industries in China and Nigeria including their strengths, weaknesses, opportunities, and threats (SWOT) as well as an appraisal of their historical and emerging relationships. In its conceptual approach, this book presents different models in the lead up to its primary theoretical contribution of a quality management assessment model (QMAM) that was adopted during the study?s field work. The book also presents relevant lessons relating to cross cultural management and quality performance not only to the Nigerians but also other foreign players in Nigeria?s construction industry.
Other form:Printed edition: 9789812873613
Standard no.:10.1007/978-981-287-362-0